Privacy Policy

Central Vet Midwater may collect client information when you contact the practice, place an order, request delivery, request repeat products, join reminders, submit a form, communicate by WhatsApp or email, or interact with the website.

Information may include your name, contact details, delivery information, pet details, order history, appointment or consultation information, communication history and consent preferences.

This information may be used for client communication, veterinary care support, repeat orders, delivery arrangements, reminders, product support, customer service, marketing where consent has been given, website analytics and business administration.

Client information should be stored securely and only accessed by authorised team members or service providers who need it to perform their work. Central Vet Midwater should not sell client personal information.

Clients may request updates to their details or ask to be removed from non-essential marketing communication.