No appointment is needed for normal walk-in consultations during consulting hours. Bring your pet to the clinic and the team will guide you from reception. Certain procedures, surgeries, follow-up treatments or specialised checks may need to be arranged after the veterinarian has assessed your pet.

Phone or WhatsApp the practice as soon as possible and explain what is happening. Urgent cases may be prioritised according to clinical need. If your pet is struggling to breathe, has collapsed, is having seizures, is bleeding heavily, appears to be in severe pain or is deteriorating quickly, please seek veterinary assistance without delay. Online messages cannot replace an urgent physical examination.

Send your name, your pet’s name, species, age if known, a short description of the concern and when it started. For product or repeat-order enquiries, include the product name, size, quantity and whether you prefer collection or eligible delivery to a selected Middelburg area. Clear information helps the team respond more efficiently.

Yes, a clear photo or short video may help the team understand your question and advise on the next practical step. However, images cannot confirm every diagnosis and do not replace a veterinary examination. The team may recommend that you bring your pet to the clinic for a proper assessment.

Consulting: Monday to Thursday 8:00–13:00 and 14:00–17:30; Friday 8:00–13:00 and 15:00–17:00; Saturday 9:00–12:00; Sunday emergency consulting 10:30–11:30.

Shop: Monday to Friday 8:00–18:00; Saturday 8:00–13:00; Sunday 9:00–12:00. Public-holiday or exceptional hours may change, so contact the team when unsure.

The practice primarily assists dogs, cats, puppies, kittens and small animals. The team may also assist with selected smaller farm-animal concerns. Please phone or WhatsApp first if you are unsure whether the clinic can help with your animal or the type of care required.

Services include walk-in consultations, vaccinations, wellness examinations, dental checks, senior-pet care, weight support, sterilisation planning, diagnostics, laboratory services, radiology, ultrasound, soft-tissue surgery, microchipping and selected nurse-supported routine care. Visit the Veterinary Services page for more detail.

Yes. Contact the team for help with food, supplements, tick and flea protection, dental products, grooming items and everyday pet-care essentials. Please share your pet’s species, age, approximate weight and the concern you want to support. Product guidance is general and the team may recommend a consultation where a medical condition is suspected.

Send the team your pet’s name, the product or medication name, size, quantity and whether you prefer collection or eligible delivery to a selected Middelburg area. Regular food, supplements, parasite products and monthly essentials can often be prepared once stock is confirmed. Chronic medication, prescription diets and medicine-related items may require consultation history or veterinary approval before they can be supplied.

Local delivery is available to selected Middelburg areas for eligible products at a fixed fee of R45. The delivery cut-off is 5pm Monday to Friday. Orders placed after the cut-off may move to the next available delivery day. Delivery remains subject to stock availability, the confirmed address, delivery routes and team capacity.

Yes. Select or request in-store collection and wait for the team to confirm that the order is ready. Collection is from Central Vet Midwater, Shop 50, Midwater Centre, during normal shop operating hours. Please do not travel specifically to collect an item until availability has been confirmed.

You may contact the team to request these items, but supply is subject to veterinary approval, patient history, product suitability, legal requirements and stock availability. Some items are handled in-store only and may require a consultation or direct veterinary assessment. Never start, stop or change medication without veterinary guidance.